AI agents for Shopify, WooCommerce, and BigCommerce. Recover carts, drive conversational commerce, and turn social DMs into checkouts — live in 30 days.
What we hear from every team like yours.
And the recovery email only converts 1–2 of every 100 attempts. The other 98 walk away.
Gorgias, Intercom, a chatbot, an email tool — each with their own bill. Most ticket volume is repetitive.
Instagram, WhatsApp, TikTok — sales happen there but they're invisible to your support stack.
Your E-Commerce Solution runs the entire customer journey end to end — and the back office behind it.
Bring new shoppers in — and bring lapsed buyers back.
Turn intent into checkout — and rescue carts that stall.
Resolve every post-purchase question, end to end.
Bring buyers back and lift lifetime value.
The journey above faces your customers. The same Ephanti platform also automates the operations behind it. One platform serves the people you sell to and the team that serves them.
Real scenarios in your industry. Real systems. Real outcomes.
A shopper on Shopify abandons a $180 cart. Within 8 minutes, the Cart Recovery Agent sends a WhatsApp message with a discount, answers a sizing question, and books the sale. The order syncs to your back-office. No human agent involved.
A shopper DMs your Instagram asking about a red sneaker in size 9. The Conversational Shopping Agent confirms in-stock, sends a size guide, and shares a one-tap checkout link. Conversion happens inside Instagram, payment lands in Shopify.
A customer emails asking to return a duplicate order. The Order Support Agent looks up the order in Shopify, verifies eligibility, issues the refund through your payment processor, generates a return label, and logs the ticket — in under a minute.
Three agents, one platform — together they run the whole E-Commerce lifecycle. Every E-Commerce Solution ships with them pre-wired into your stack.
Re-engages abandoned shoppers across SMS, WhatsApp, and email with personalised offers based on cart contents and shopper history.
Guides shoppers through product discovery, sizing, fit, and checkout — on the channel they're already on. Drives social commerce on Instagram and TikTok.
Resolves Tier-1 shopper inquiries — order status, returns, refunds, shipping, exchanges — across SMS, WhatsApp, chat, email, voice, and social DMs, with full Shopify order context.
Pre-built, certified integrations.
See the head-to-head: AI architecture, integration depth, deployment time, pricing transparency.
How much would Ephanti save you in tool consolidation, deflection, and conversion lift?
The full strategy guide: 5 plays, implementation timeline, common pitfalls. Free download.
Yes — Ephanti integrates with Shopify and Shopify Plus including B2B wholesale flows, multi-store setups, and Shopify Markets.
Gorgias is a help-desk-led product, strong on ticketing. Ephanti is a conversational commerce platform — it doesn't just resolve tickets, it drives sales via cart recovery, conversational shopping, and post-purchase engagement.
Yes. We've built a guided migration path that imports your macros, tags, and customer history. Most migrations complete in 2–3 weeks; the full Solution is live in 30 days.
SMS, WhatsApp, email, web chat, voice, Instagram DM, Facebook Messenger, and TikTok DM.
The E-Commerce Solution has Starter, Pro, and Enterprise tiers. Pricing detail is shared during the demo — we price by AOV and conversation volume, not seats.
Most E-Commerce teams go from contract to live in 30 days. Book a demo with your real systems.