AI Customer Engagement Platform
Not assistants. Not bots. Pre-trained AI agents that do the work — resolve, sell, retain, and grow your business. Pre-tuned for your industry, live in 30 days.
Built for your stack · Ready for procurement · Live customers across all four industries
Works with your existing stack
Easy integrations to the systems of record you already use — no rip-and-replace.
Built for procurement
Procurement-ready compliance posture from day one.
Live customers
Live across all four industries today.
References available on request. Trust Center →
Ephanti ships four pre-tuned Industry Solutions. Pick yours to see the agents, integrations, and outcomes built for your stack.
Recover carts, automate support, and turn conversations into sales on Shopify, WooCommerce, and BigCommerce.
See the Solution →Handle 95% of guest inquiries, upsell upgrades, and orchestrate stay-time engagement across Opera, Cloudbeds, and Mews.
See the Solution →Lift trial-to-paid conversion 25–40%, qualify inbound, and run in-product engagement powered by AI.
See the Solution →Reactivate lapsed donors, mobilise volunteers, automate grant reporting, and orchestrate constituent services.
See the Solution →You've probably tried to fix it. The reason it didn't stick: every fix added another tool instead of replacing them.
Eight channels, none of them talk. A customer who DMs, then emails, then calls — three conversations, three agents, three different answers.
A live chat tool. An email tool. A WhatsApp tool. A chatbot. A help desk. A CRM. Each with its own license, bill, and integration project.
POCs that worked in a sandbox and died in production. The AI demo your team loved 12 months ago is still gathering dust.
A "smart" assistant that doesn't know your product catalog, guest history, donor segments, or trial users. Helpful only in theory.
Enterprise platforms that arrive with consultants and a 14-month runway. By the time you go live, the requirements have changed.
Ephanti fixes all five at once — one inbox, one multi-agent engine, one pre-tuned Industry Solution per vertical. Not a generic platform you have to assemble. See how →
Every Industry Solution comes with agents already wired into your stack — no prompt engineering, no model selection, no integration scaffolding. They know your industry. They just run.
"Saw you were looking at the red sneakers — they sell out fast. Free shipping on $150+?"
→ Checkout link sent
"Got the red sneaker in size 9?" Yes — in stock, ships today.
→ One-tap checkout
"Late checkout + spa at 10am tomorrow?" Confirmed in Opera PMS.
→ Charges posted
"Stuck on activation? 15-min walkthrough at 2pm?"
→ Booked with AE
Re-engages abandoned shoppers across SMS, WhatsApp, and email with personalized offers based on cart contents and history.
Answers product questions, checks live inventory, and closes the sale inside the chat — no redirect needed.
Resolves order status, returns, and refunds autonomously — integrated with Shopify, WooCommerce, and your 3PL.
Books, modifies, and upsells reservations in real time — confirmed directly in Opera, Cloudbeds, or Mews PMS.
Handles guest requests 24/7 — room service, spa, local tips — so your front desk can focus on what matters.
Identifies activation gaps, nudges trial users at the right moment, and routes qualified leads to AEs — lifting conversion 25–40%.
Monitors health signals, surfaces renewal risks, and drives expansion through contextual in-product conversations.
Flags lapse risk, sends personalised outreach with program impact updates, and prompts renewal before donors go cold.
15+ pre-built agents across every stage of the customer journey.
Every agent ships configured for your industry — connected to your CRM, PMS, or ERP on day one.
Real scenarios. Real systems. Real results.
E-Commerce & Retail
Hospitality
B2B SaaS & Technology
Nonprofits
Built for buyers who've already tried the alternatives — and it shows.
From contract to live in 30–60 days. Industry Solutions ship configured, not custom-built.
Connect to Shopify, Salesforce, Opera PMS, SAP, HubSpot, Zendesk, and 50+ more.
MEVA doesn't just retrieve text — it decides and acts across your systems of record.
Every agent can be overridden, escalated, and audited. Controls built in, not bolted on.
See how Ephanti compares to Gorgias, Intercom, Drift, and Salesforce Service Cloud — AI architecture, integration depth, deployment time, and pricing.
"This isn't chatbot 2.0. This is where conversations become workflows."
Read the Manifesto →Notes on what we're shipping, what we're seeing in the market, and what we believe. New post every other week.
Every quarter, another analyst firm publishes a maturity model that grades vendors on breadth. Most of these models miss what actually matters: whether the agent finishes the work.
Maturity isn't about how many capabilities a vendor has on a slide. It's about how many workflows the agent can execute end-to-end without a human in the loop.
Three months in — here's exactly what worked, what didn't, and where we still have ground to cover.
Latency dropped from p95 1.8s to 1.1s after rewriting the reasoning loop for parallelism.
When the largest player raises at $4.5B, three predictions for how 2026 shapes up.
Or skip ahead and book a demo — we're ready when you are.
Ephanti vs. Gorgias / Intercom / Drift / Salesforce. Honest side-by-side comparisons.
See comparisons →ROI calculators per industry — E-Commerce, Hospitality, SaaS, Nonprofits.
Run the numbers →Playbooks, Product Briefs, Use Cases. The full Ephanti library.
Browse the library →The full list of tools and systems Ephanti plugs into — 50+ integrations.
See all integrations →Most teams go from sign-off to live in 30 days. Book a demo and see your industry's pre-tuned Solution running.